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Being a UK call centre we love to chat and are always happy to lend an ear should you be in the market for a new van insurance policy or an existing customer. Below are all the details you need to get in touch via phone or post. Alternatively you can send us an email using the form on this page. 

Call us


Get a new quote     0333 005 2360

Opening hours:

  • Monday to Thursday - 8:30 to 21:00
  • Friday - 8:30 to 20:00
  • Saturday - 9:00 to 17:00
  • Sunday - 10:00 to 16:00

Customer Services     0333 005 2361

Opening hours:

  • Monday to Friday - 9:00 to 17:30
  • Saturday - 9:00 to 13:00
  • Sunday - Closed

Renewals     0333 005 2362

Opening hours:

  • Monday to Friday - 9:00 to 19:30
  • Saturday - 9:00 to 17:00
  • Sunday - Closed

Make a claim     0333 222 1093

Opening hours:

  • 24 hours a day
  • 365 days a year

Write to us

Commercial Vehicle Direct
Brightside Park
Severn Bridge
Aust
Bristol
BS35 4BL


Gap Insurance

Get a quote       0203 310 1323

Claims               0330 055 5257

Opening hours:

  • Monday to Thursday - 9:00 to 18:00
  • Friday - 9:00 to 17:30
  • Saturday and Sunday - Closed

Complaints

How do I make a complaint?

We try our best to offer great service at every stage of your insurance experience with us. If you feel that we have fallen below the quality you would expect and want to make a complaint then please contact our Customer Services team.

Find out more