Making A Claim
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Making a Claim

To report a claim on your van insurance policy, please call our claims notification helpline on 0845 219 0512.


Please note that you must report all incidents to us within 48 hours, even if you are not claiming. Failure to do so will make you personally liable for any claims that are pursued against you.


When you call, please have your current Certificate of Insurance and the details of the event ready, as we will need these to begin processing your claim.

Commercial Vehicle Direct Insurance Services is a trading style of Brightside Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority (Firm reference No. 302216). Registered in England & Wales No. 04137311. Registered Office: MMT Centre, Severn Bridge, Aust, Bristol BS35 4BL. VAT No. 851 1469 32.